Philadelphia, PA – In a recent display of exceptional service and compassion, MDL Restoration Inc., a premier full-service restoration company serving the Philadelphia Metropolitan Area, has completed a highly commendable kitchen water damage restoration project in Philadelphia, PA. The project not only showcased the technical proficiency of MDL Restoration but also highlighted their commitment to providing support and understanding to clients during their most challenging times.
Kitchen Water Damage Caused by a Pipe Leak
The need for restoration arose following a distressing water loss incident in the client's kitchen, compounded by a personal crisis that required her to be at the hospital with her ill husband. After an initial disappointing encounter with another restoration service, the client reached out to MDL Restoration in search of a company that could offer both trustworthiness and empathy.
MDL Restoration responded promptly, sending a professionally trained technician to assess the damage. Recognizing the client's unique situation, the technician and the MDL team took extra measures to ensure a smooth and stress-free restoration process:
- Expert Consultation: Detailed explanation of the restoration process to put the client's mind at ease.
- Direct Insurance Communication: Handling communications with the insurance company to reduce the client's stress.
- Customized Restoration: Removal and replacement of damaged kitchen components, including cabinets, countertops, backsplash, and flooring, with choices that met the client's satisfaction.
- Content Care: Safe storage of the client's belongings in a climate-controlled unit, with all items returned in perfect condition post-restoration.
The project was completed to the highest standards, significantly exceeding the client's expectations and offering her a beacon of comfort during a difficult period. The client expressed deep gratitude for the professionalism, sensitivity, and support provided by the MDL Restoration team.
"This project underscores MDL's commitment to not just restoring properties but also supporting its clients through their personal adversities," said Michael Litchauer, owner of MDL Restoration Inc. "MDL is not just restoring a part of their home, but also helping to rebuild their lives. This ethos is at the heart of everything MDL Restoration does."
MDL Restoration Inc. remains dedicated to providing exceptional restoration services with a personal touch, ensuring that every client feels supported and valued through their restoration journey.
Please go here to learn more about this particular water damage repair project.
About MDL Restoration Inc.
MDL Restoration Inc. is a full-service restoration company specializing in responding to emergencies and restoring damaged properties. Serving the Philadelphia Metropolitan Area, MDL Restoration prides itself on delivering high-quality restoration services with a focus on customer care and compassion. From water damage and fire restoration to mold remediation and beyond, MDL Restoration is committed to helping residents and businesses recover from disasters swiftly and efficiently.
